Shipping & Returns
Shipping is based on the weight of your package.
To request/process a return for an item purchased on simplelovedesigns.com:
- Email email@example.com with your order number, contact name, and items you are returning.
- We accept returns in new, unused condition and the original packaging within 15 days of delivery.
- If you received this product as a gift please provide a receipt or proof of purchase.
- The original shipping on an order is non-refundable and I do not offer free-shipping on returns.
- Please allow up to 30 days for a full refund to process.
- Any damaged, used or worn products may not be returned.
- Simple Love Designs is not responsible for any lost or stolen items. Contact me with any comments, questions or concerns.
Sale Items, Custom Designs, and Classes
- All sales final for custom designs and sale items.
- A partial refund will be administered for classes due to the purchase of supplies. You will receive 50% of your refund for any classes purchased.
- You may exchange for the same item within 15 days of delivery if you are unsatisfied with your purchase.
If you have any further questions email or call us.
Simple Love Designs
P.O. Box 11273 | Memphis, TN, 38111
Phone: (901) 646-1180